Monthly Archives: November 2009

Twitter Lists 101 – What are they and why should you care?

Twitter launched the “Lists” feature a few weeks ago; here’s a quick and easy over view of the feature. Twitter Lists is a great way to organize your followers or find new ones on Twitter. It is very similar to creating groups in e-mail; it allows you to group Tweeps by family, location, industry, or whatever category you prefer.

Creating a list is easy. When logged into your Twitter account, the “Lists” feature appears below the search box, click on it to create a new list. You can make lists public or private. If public, you can recommend the list for other Tweeps to follow; they can either follow the list or people on it and it can be seen by anyone. If private, you and only you can see this list – perfect for keeping an eye on what competitors are doing. Next, hit “Create List” and you can begin to add users. The maximum number of users is currently 500 and the max number of lists is 20.

Following lists is another great tool to keep track of the happenings on Twitter. These lists won’t show up in your main stream, but can be easily seen by clicking on the “lists” link on the right side of your Twitter homepage. Some great sites that maintain categorized “suggested” lists to follow are:

Listorious – a 3rd party directory that categorizes the most “awesome” lists on Twitter. The site is user-friendly and allows users to browse or search for lists by category.
TweetMeme Lists – find the most tweeted about Twitter Lists.

Check out lists following us and that we follow here and more on how organizations are using Twitter lists.

Happy Listing!

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A Few Quick Tips to Overcome the Social Media Hurdle

hurdleMany companies are using social media to build their brand and gain recognition in the marketplace, and others want to start integrating social media into their marketing mix but aren’t sure where to start.

Here are a few thoughts on launching a campaign:

• Embrace failure and learn from the mistakes – Look at Skittles – they launched a Twitter campaign by turning their homepage into a Twitter feed. When that failed Skittles tried another approach, but didn’t take into consideration what happened the first time! They didn’t learn from their first mistake and what happened – Strike 2! Their ego-centric approach didn’t work the 1st time, why would it work the 2nd time? Learn from the mistakes made and correct them on the 2nd approach to achieve the goal you sought out in the first place.

• Engage with your audience – listen to their ideas and thoughts; don’t make the social media effort all about YOU.

• There is no “I” in team – collaborate with team members to get their feedback and insight on the initiative.

• When launching a social media campaign have a clear, focused goal in mind and follow the necessary steps to achieve it. Is it driving visits to the website? Is it signing up for a webinar? Consider your goal and how you will measure the results of your effort. But recall, sometimes social media ROI can be fuzzy.

• Create something of value for your audience. Give them a reason to care.

• Know your audience before implementing a campaign and be prepared for the worst before it occurs.

• Be up front and honest with your intentions – it establishes trust and credibility.

Plan for success, prepare for failure!

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